Support Center

Importing, Log Formats and Storages

  • Import Errors - Read Me First!

    If you are experiencing any issues importing your log files, please check that you have the latest build of the software. To do this, go to Tools | Check for Updates on the main menu, and install any available updates. Then start a new storage, with ...

    Oct 23, 2014 10:13PM PDT
  • Ironport Access Logs

    The new Ironport Access Logs may have caused some confusion due to the way they are now structured. This article is here to help explain some of the fields in this new format and help you make a more informed decision into what fields you need when i...

    Jun 09, 2015 08:24PM PDT
  • Importing Microsoft Forefront TMG

    Microsoft Forefront TMG logs to an internal SQL Express database by default. There are two ‘easy’ options for getting your data into WebSpy Vantage. 1. Change the logging configuration to W3C Text Log (recommended) and import the text logs int...

    Oct 07, 2014 08:46PM PDT
  • How to Manually Set a Log Format

    Do you find that after adding your log files you get errors or a "failed to detect format" issue? Perhaps the problem is the log file is not detecting as the right log format type. We attempt to auto detect the type of log file you have selected to ...

    Oct 07, 2014 08:46PM PDT
  • Palo Alto Networks Logging Tips

    In order to log all web traffic in Palo Alto, go to Objects | URL Filtering | <your profile>, and set all categories to either Block or Alert (or any action other than none). This will ensure that all web activity is logged. Configure Palo Alt...

    Feb 04, 2016 07:22PM PST
  • Traffic Showing As The Wrong Time of Day

    Some proxy servers, including Microsoft ISA and FTMG, and IronPort, record their data in the log files in GMT/UTC time rather than local time. This means when you import the log files into Vantage you will need to apply your local timezone offset to ...

    May 27, 2015 09:38PM PDT
  • Logging Local Time instead of GMT in Cisco WSA (IronPort) Access Logs

    Importing Cisco WSA (IronPort) access logs into WebSpy Vantage using the default log format may result in your reports displaying the wrong time of day. This is due to the default %t date/time field records the date and time in GMT, not local time. ...

    May 27, 2015 09:24PM PDT
  • Websense Databases

    We have looked into supporting the Websense database directly thanks to the information given to us by our valued clients, but unfortunately due to the complexity of the database verses how Vantages imports this just is not an option at this time. H...

    Oct 07, 2014 08:46PM PDT
  • Filtering On Import

    You can reduce the size of your storages, and increase the speed of reports by filtering your data before you import it into your Storages. You can do this by excluding data you will never be interested in reporting on, such as the 'anonymous' user i...

    May 13, 2016 01:33AM PDT
  • Using the Custom Loader

    You can sometimes use the custom loader in the Import Wizard to import log files that are not yet supported. This will only work if all fields in your log file are separated by a common delimiter. To use the custom loader: 1. In the ...

    Oct 07, 2014 08:47PM PDT

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