Support Center

Web Module

  • Setting Up The Web Module

    Benefits of the Web Module The WebSpy Vantage Web Module enables you to distribute the right report securely to the right person in your organization. It is a separate web application that Vantage can publish reports to, along with permission setti...

    Dec 18, 2014 10:09AM PST
  • How to Transfer your Web Module data to a new server

    For whatever reason you have decided to install Web Module on a new server but how do you retain and transfer your previously uploaded information. This article is here to help. How To Transfer the data Install Web Module on the new server. ...

    Dec 18, 2014 09:58AM PST
  • Rebranding the Web Module with your own corporate images

    One feature on our roadmap is the ability to re-brand the WebSpy Vantage Web Module, so that when your users hit the web module to view reports, they’re greeted with your own company logo and branding. In the mean time, there is a way to re-brand th...

    May 12, 2016 11:25PM PDT
  • How to Register Web Module

    The Web Module is part of the WebSpy Vantage Ultimate license, but is a separate component, and needs to be registered in much the same way as the main Windows application. Looking for how to register Vantage? Try here: how-to-register-webspy-vantag...

    Oct 23, 2014 10:38PM PDT
  • Web Module Login Issues

    A great feature of Vantage Ultimate is its ability to publish reports and storages to the Web Module so that users can login, view their reports and analyze data. But no one wants to have to remember yet another username and password combination to l...

    May 12, 2016 11:50PM PDT
  • The specified credentials were not accepted.

    Here are some troubleshooting tips for when users try to log into the Web Module, and instead see the error The specified credentials were not accepted. Remote into the Web Module server and go to the Web Module's data location. The data location i...

    Dec 18, 2014 10:00AM PST
  • Web Module Installation Errors and Required IIS Role Services

    If you are getting the error message: "The installer was interrupted before WebSpy Vantage Web Module 2.2 could be installed. You need to restart the installer to try again" This means that some of the required IIS role services are not installed....

    May 12, 2016 11:54PM PDT
  • Vantage - Web Module Connection Error 401

    If you are seeing a 401 - Unauthorized error when trying to connect your Vantage to your Web Module, and you are using IIS Integrated Authentication for your web module, but you are able to successfully browse to the web module in your internet brows...

    Dec 18, 2014 10:00AM PST
  • 401 Error when connecting from Vantage to Web Module

    You have entered your username and password but the connection between Vantage and Web Module only results in a 401 error. Why? More importantly how do I fix this? We believe we have found a solution to your 401 connection problems. In some cases a...

    Dec 18, 2014 09:59AM PST
  • Web Module Auto Updating Issue

    Due to a recent change in the zip support library there is a chance of an issue occurring when attempting to download the auto updates for Web Module. If you experience this issue it will appear something like this; The update will appear to hang on...

    Jun 22, 2015 01:23AM PDT

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