WebSpy is a Fastvue Product

Support Center

  • Email Body Variables

    When you publish reports or storages to the Vantage Ultimate Web Module, Vantage can email a notification of the new report or storage to the attributed users, who have access to view the report or run analyses on the published storage. This can be s...

    May 12, 2016 08:08PM PDT
  • Out of Memory

    The "Out of Memory" exception message occurs when the computer runs out of available allocated memory. If you ever see this exception message then please check that the computer you are using meets the minimum specification requirements to run Vantag...

    Oct 23, 2014 09:51PM PDT
  • Registration

    Reinstalling: Each unlock code is only valid for a single use, so if you need to reinstall WebSpy you will need to request a new unlock code. To do this, go through the Registration Wizard and submit your details to request a new unlock code. ...

    Oct 07, 2014 08:53PM PDT
  • How To Register WebSpy Without An Internet Connection

    If you are on build/version or above, please see our new article on How to Register WebSpy Vantage. This includes how to perform a manual registration when you do not have an active Internet Connection on the WebSpy machine. If you are on ...

    May 13, 2016 12:08AM PDT
  • How to Send us Large files

    Due to email limitations (such as size limits) or protection software you may be having trouble emailing us your files. If this does occur; don't worry we have an alternative for you. Simply uploading your files to us using our easy to use upload pa...

    Oct 07, 2014 08:56PM PDT
  • The importance of version matching

    This article is intended to help explain a set of publishing or report viewing issues with Web Module and to stress the importance of version matching. A set of issues/errors can occur if you have updated Vantage or Web Module and not both; this is ...

    Oct 07, 2014 09:14PM PDT
  • How to move WebSpy Vantage to another server

    Imagine you’ve just spent the last six months setting up storages, aliases, profiles, scheduled tasks and so on, and you need to migrate all this to another machine. Of course you could go to the Aliases screen and click ‘Save Aliases’, then go to t...

    Feb 12, 2015 10:18AM PST

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