WebSpy is a Fastvue Product

Support Center

  • Contact Us

    We are always happy to hear from you and take all comments/feedback on board to help improve our software. If you have a feature request, comments, or feedback on the software please direct them to Support. For further information about licenses, pu...

    Oct 07, 2014 08:50PM PDT
  • Testing Reports, Aliases and Profiles on a Small Amount of Data

    Sometimes you have so much data its hard to test or make sure everything is assigned correctly and working the way you want it to. Or perhaps you just want to have a quick evaluation of the software to see if it does what you need before committing t...

    Mar 27, 2018 09:56PM PDT
  • Glossary / Definitions

    So what do the terms used in WebSpy reports really mean? Here are the definitions for some of those terms. Summary: A Summary can often be thought of as a field in your log file, such as Usernames. But Summaries can also utilize multiple fields in y...

    Mar 27, 2018 10:03PM PDT
  • Hardware Optimization for WebSpy Software

    When running WebSpy software, there are a number of techniques you can use to increase the speed at which storages import and reports/analyses are generated. The easiest option is to examine the way you are using the software. For more information p...

    Mar 27, 2018 10:14PM PDT
  • WebSpy Software Optimization

    When running WebSpy software, there are a number of techniques you can use to increase the speed at which storages import and reports/analyses are generated. The easiest option is to examine the way you are using the software. Because large organiza...

    Oct 23, 2014 09:38PM PDT
  • Software Slow To Startup

    If you notice that Vantage is taking a few minutes from the time you launch the application to the time you see the splash screen appear for the first time, this could be due to crypt32 warnings. Running Process Explorer http://technet.mi...

    Oct 07, 2014 08:52PM PDT
  • Using Date Modifiers

    When creating a task that uses the actions Import log files into a new storage or Run a report you have the ability to use date modifiers within the storage name. You can also use date modifiers when specifying report names, and in Vantage you can us...

    Oct 07, 2014 08:52PM PDT
  • Email Body Variables

    When you publish reports or storages to the Vantage Ultimate Web Module, Vantage can email a notification of the new report or storage to the attributed users, who have access to view the report or run analyses on the published storage. This can be s...

    May 12, 2016 08:08PM PDT
  • Out of Memory

    The "Out of Memory" exception message occurs when the computer runs out of available allocated memory. If you ever see this exception message then please check that the computer you are using meets the minimum specification requirements to run Vantag...

    Mar 27, 2018 10:27PM PDT
  • How to Send us Large files

    Due to email limitations (such as size limits) or protection software, you may be having trouble emailing us your files. If this does occur; don't worry we have an alternative for you. Simply upload your files to us using our easy to use upload page...

    Mar 27, 2018 10:31PM PDT

Contact Us

support@fastvue.co
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