Issue:When attempting to import your Organization from LDAP on the Organization tab in WebSpy Vantage, you may come across this error:
Error while performing search of 'DC=abc,DC=def,DC=ghi' using filter '(&(objectClass=Person)(objectCategory=user))', scope 'Tree' : 'Error while performing recursive search of 'DC=abc,DC=def,DC=ghi' using filter '(&(objectClass=Person)(objectCategory=user))' : 'Error: 00004DC: LdapErr: DSID0C0906E8, comment: In order to perform this operation a successful bind must be completed on the connection., data 0 v1db1
Result Code: OperationsError
Solution:If you receive the error above, please try the following steps:
- Go to Tools | Options | Import
- Change the LDAP Importing option from Microsoft LDAP to Novell LDAP. If it is already set to Novell LDAP, try setting it to Microsoft LDAP.
- Import your Organization again.
This should resolve the issue. If you still receive the error, please contact Support.