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In order to perform this operation a successful bind must be completed on the connection

Last Updated: May 12, 2016 08:21PM PDT

Issue:

When attempting to import your Organization from LDAP on the Organization tab in WebSpy Vantage, you may come across this error:



Error while performing search of 'DC=abc,DC=def,DC=ghi' using filter '(&(objectClass=Person)(objectCategory=user))', scope 'Tree' : 'Error while performing recursive search of 'DC=abc,DC=def,DC=ghi' using filter '(&(objectClass=Person)(objectCategory=user))' : 'Error: 00004DC: LdapErr: DSID0C0906E8, comment: In order to perform this operation a successful bind must be completed on the connection., data 0 v1db1
Result Code: OperationsError
Matched DN:
Request ID:
0 controls
"

Solution:

If you receive the error above, please try the following steps:
  1. Go to Tools | Options | Import
  2. Change the LDAP Importing option from Microsoft LDAP to Novell LDAP. If it is already set to Novell LDAP, try setting it to Microsoft LDAP.
  3. Import your Organization again.



This should resolve the issue. If you still receive the error, please contact Support.

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